Privacy Policy

Luxe Haven Medspa
Effective Date: September 15, 2025
Last Updated: September 15, 2025
At Luxe Haven Medspa, we are committed to protecting your privacy and safeguarding your personal and medical information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, book services, or purchase products through www.luxehavenmedspa.com.

1. Information We Collect

Name, phone number, email address
Date of birth, medical history, treatment goals
Photos for treatment documentation (with consent)
Payment information
IP address and cookies (via website analytics)

2. How We Use Your Information

To provide personalized aesthetic treatments and services
To communicate about appointments, promotions, or updates
To process orders for weight loss injections and skincare products
To maintain accurate health and medical records
To improve website functionality and user experience

3. HIPAA Compliance

All personal health information is stored in HIPAA-compliant systems including Aesthetic Record.
We follow all federal and state regulations regarding the protection of medical data.
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4. Cookies and Website Analytics

Our website may use cookies to enhance user experience and track anonymized usage data.
You may adjust your browser settings to decline cookies.

5. Sharing of Information

We do not sell or rent your personal information.
We may share your data with HIPAA-compliant third-party services necessary to operate our business (e.g., payment processors, EMR systems).
We may disclose information if required by law or in emergency medical situations.

6. Your Rights

You have the right to request access to your medical records.
You may correct or update your personal information.
You can opt out of marketing communications at any time.
You may revoke photo/video consent at any time in writing.

7. Data Retention

We retain client medical records in accordance with New York State law and HIPAA guidelines.
Non-medical data is stored only as long as necessary for business or legal purposes

8. Security Measures

We implement industry-standard security measures to protect your data.
Only authorized personnel have access to sensitive information.

9. Contact Information

Email: luxehavenmedspa@gmail.com
Phone: ‪+1 (347) 424-2760‬
Address: 171 W 230th St, Suite 108, Bronx, NY 10463