Terms & Condition

Luxe Haven Medspa
Effective Date: September 15, 2025
Last Updated: September 15, 2025

Welcome to Luxe Haven Medspa (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website, www.luxehavenmedspa.com, and any services, products, or content provided through it.

By accessing or using this website, booking appointments, or purchasing products, you agree to comply with and be bound by these Terms.

1. Use of Website

  • You must be at least 18 years old to use this website or book services.
  • All content provided is for informational purposes and not intended as medical advice.]
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

2. Medical Disclaimer

  • All services are performed by qualified, licensed professionals
  • Individual results vary and are not guaranteed.
  • Services are not a substitute for care from your primary healthcare provider.
  • A full consultation and medical history is required prior to treatment.

3. Appointments, Cancellations & No-Shows

  • All appointments must be scheduled via our booking platform, Aesthetic Record.
  • A deposit is required to secure your appointment.
  • Cancellations must be made at least 24 hours in advance to avoid loss of deposit.
  • No-Shows or same-day cancellations will result in a $50 fee or forfeiture of your deposit.

4. Payment Policy

  • We accept major credit/debit cards and Apple Pay.
  • All fees for services and products must be paid in full at the time of service or checkout.
  • Prices are subject to change at any time without notice.

5. Products & Refunds

  • We offer medical-grade skincare products and prescription-based weight loss injections.
  • All sales are final. Due to health and safety concerns, we do not accept returns or offer refunds on products or medications.

6. Photo & Video Release

  • With your signed consent, Luxe Haven Medspa may use your photos/videos for educational and marketing purposes (social media, website, etc.).
  • Participation is completely voluntary and will never impact your care.
  • You may withdraw consent in writing at any time.

7. Intellectual Property

  • All content (images, videos, logos, text) is the property of Luxe Haven Medspa or its licensors.
  • You may not reproduce, distribute, or use any content without written permission.

8. Limitation of Liability

  • Luxe Haven Medspa is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this site or our services.
  • You assume full responsibility for your decisions and any outcomes related to treatments.

9. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of the State of New York.
  • Any disputes shall be handled in a court of competent jurisdiction within New York County.

10. Contact Information

  • Email: luxehavenmedspa@gmail.com
  • Phone: ‪+1 (347) 424-2760‬
  • Location: 171 W 230th St, Suite 108, Bronx, NY 10463